[Resolved] Flipkart — product mismatch of mi led smart tv 4a 108cm | |||
Dear Sir I had given an order for "No LED SMART TV 4A108CM" vide order id OD[protected] in the name of Manaswini Mishra, Back Side D.I.C Office, Amalapada, Angul, 759122, Odisha.The order was made through "FLIPKART".The TV was deliver on 21.06.2018 vide tax invoice "PLF31838559". On verification it is found that the product serial no. on the invoice is WU74843/Mi and sl.no. 16940/[protected]. On the TV the model no. is L43M5-AI/2018 and equipment type is LCD TV, serial no. BEE/XIA/06/00488/17. It appears that the set is not matching as per invoice. Your service engineer Mr.Nanda who is in charge of my area at Angular, Odisha mis-guided me on my enquiry at the time of installation and did not verify the product before installation.However, your customer care dept. helped us to track the mistake of mis-match and advised us regarding wrong delivery. Hence, you are requested to follow-up the matter immediately and deliver me the right product which I had ordered. Your's Faithfully Manaswini Mishra Was this information helpful? | |||
Aug 7, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 07, 2018 Flipkart Customer Care's response We will revert on it.
| |||
 2 Comments | |||
Comments
Your representative though came in contact but couldn't clarify on LCD tv though the order was for LED tv. Further Mi tv customer care confirmed wrong delivery as the product vide my order no.is delivered at Patna, Bihar to Mr Binod . Further you are requested to verify the authenticity of the delivery made as the invoice no. doesn't match with the product.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
His contact number : [protected]
I got the message that the product will be delivered today but the delivery boy is not willing to deliver the product today