[Resolved]  Flipkart — product missing flipart failed to resolve the issue

I order a dlink product 2750u adsl2+ router on flipkart order id :- od[protected] for rs 1648 contact no :- [protected]. But on 5th of december, 2017 i received a parcel through ekart which having a bubble packing inside the box instead of actual product. So i reported the complain to flipkart on the same day. Even after 2 days i dont get any update from flipkart. Also they suspended my flipkart account which was registered on [protected].
They failed to resolve the issue regarding missing product as well as not providing me the replacement or refund my money.

Kindly take strict action against them
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Jan 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 11, 2017
Flipkart Customer Care's response
Complaint : product missing in the box

solution ; interacted with the customer conveyed the apology . as per the investigation team update customer has high number unusual records hence blocked the account not to entertain the requirements clsoing
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