[Resolved] Flipkart — product missing inside the box

Kangkana Borah

from Bahula, West Bengal

Address:

Kolkata, West Bengal, 700107

Order id - OD[protected]
VJ Interior Leatherette Office Visitor Chair (brown, set of 2)
I ordered these set of chairs which was on offer on 26th June 2018(Tuesday). I received the order today afternoon. When I opened the box only one chair was inside. The other pair was missing. I immediately called flipkart but they didn't respond. No proper customer care number was provided either of the seller and Flipkart. What should I do now?? I ordered set of chair and not one. This is really a pathetic delivery . I expect a reply from Flipkart as soon as possible coz it was done by prepaid mode. Reply and help

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Sep 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 25, 2018

Flipkart Customer Care's response Customer Complaint: Ordered for a pair of 2 chairs and received 1

We've interacted with the customer and info provided as the seller has arranged for the replacement and provided the delivery timeline. Customer agreed to the same, hence closing the complaint from our end.