[Resolved] Flipkart — Product not able to return as it differs from what was offerred.

 
2 Reviews
 Joseph Ninan K on Jan 10, 2017
Flipkart Order ID: OD408023752847247000. The product [Car cover for Maruti Swift Car] delivered on 05.01.2017. It is different from what was offered. the same is not getting fit to my car. I accessed the flipkart mobile app however it is allowing to proceed for returns of the product in spite of repeated tries. No response from the Company as well. It is mentioned in the order that 10 days replacement is guaranteed. However not able to even lodge the same in the app which is not showing any directions/ references once returns page is duly filled up and submitted. Please help in returning the product or even exchanging the product with the offered one. Thanks in advance.
Complaint marked as Resolved Mar 6, 2017

Complaint Status


[Jan 10, 2017] Flipkart customer support has been notified about the posted complaint.
Updated by Joseph Ninan K, Jan 10, 2017
a small correction in line 3 -"however it is not allowing to proceed for returns of the product in spite of repeated tries"
Flipkart Customer Care's response, Jan 13, 2017
Called customer, he requested call back, time not specified and he disconnected the call.Hence follow up kept
Flipkart Customer Care's response, Feb 03, 2017
Issue addressed
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

My bank statement shows that a sum of Rs. 249/- was deducted on 13.5.2016.
the entry is as given below:
13-05-2016 POS: FLIPCART INTERN/ABANGALORE/613421238315.

i DID NOT RECEIVE ANY PRODUCT FROM YUR END TILL DATE. KINDLY INTIMATE DETAILS.

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