Flipkart — Product not delivered and charged for it

Address:	Mumbai
Website:	www.flipkart.com

I have been using fkipkart since 5 to 6 yrs but offlate they started doing 420 fraud activities i m a flipkart plus membership still they dont value their customer i ordered eggs from flipkart grocery along with other items in the month of July wherein they sent me eggs of other animal which i hve nvr seen tried returning no response from customer service they nvr arrange a call to get connected very cleverly they keep their chatbot disfunctional so that we cnt reach them in the same cobtext i ordered some more stuffs in Aug out of which one was charged double of Mrp mentioned which is totally unethical recently i ordered two buckets from Kuber industries out of which they delivered only one product by asking otp but in the app very cunningly they are showing both the buckets delivered whereas in the box there was only one now they are not giving my refund for the same saying that product is delivered which is not true The box was slightly torn nd loosely packed i wss the delivery boy too he said he doesnt know whereas the conversation was on recorded call This is the third time Flipkart is doing this fraduaulent activity nd no solution received from cust care I need all my refunds asap earlier to this also they have delivered a broken tempered glass and never replaced it