[Resolved] Flipkart — product not delivered but amount deducted | |||||
I have ordered the MI Smart Tv 32 inches at[protected] and amount paid through Credit card of Rs 13, 999/-. my wish is to take tv through EMI basis but by confusion i have paid through credit card. Later i have asked filpkart team to adjust amount to EMI. They are not responding well. Excepting deliver date is[protected]. so i have plan and take a leave on[protected]. But afternoon i.e[protected] received a message, product will be delivered by today. So i have taken leave by loss of pay. At the delivery time, the delivery boy was asked money for handling the product. I informed to delivery boy i have paid amount through credit card so y u are asking. They informed that payment mode is COD. So unless amount received from you we wont delivery the product to you. after that i make a cal to to customer care, they informed that mistake is from filpkart side only. In mean while the delivery boy was left the place we dont delivery the product to you by today I explained my situation to filpkart team, i want the produt by today only. otherwise i loose loss of pay in my office. so pls arrange delivery by today . But they response is very bad. i have waited at almost from 30 mints in line no one has answered to me. Delivery boy response was not good. I feel very badly. Was this information helpful? | |||||
Jun 17, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 13, 2018 Flipkart Customer Care's response We will revert on it.
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