Flipkart — Product not delivered but is showing that its been delivered

Address:

sohandeep, besides rajendra timber traders,ub road,kadur, sohandeep

Order id - OD[protected]
product name - PUMA Rebound Joy Low SD Lace Up For Men (Black)
delivery date - 13/11/2022
payment mode - credit card

I had ordered 2 shoes from Flipkart mobile app. both of the shoes had different order id but when the delivery boy came to deliver my product he gave only 1 shoes and asked for the OTP AND I gave the OTP thinking that it was for the adidas shoes (order id-OD[protected].
but when I checked the app its showing that both my products have been delivered and I have been contacting the customer care but are not solving the issue.