Flipkart — Product not delivered but online showing product delivered

Maine ek product order kiya tha flipkart se wo order unho nai delivery to kri nhi lekin mujhe msg bej diya ki delivery ho gyi h.
Uske maine kaiii baar call request k liye request kri tab ja k inke customer service ki call aayi or wo bs harrasment krte h bs ek hi cheez bolte wait kro wait kro.
Koi bhi real reason nhi batata ki kyu hua h esha.
Uske baad unse bolo ki manager ko call transfer kr do to bolte h ki call transfer krne ka option hi nhi h.
Delivery partner ka customer number mango to bolte h number show nhi ho rha
Flipkart ki eshi service h