Flipkart — Product not delivered but showing delivered in the app

Address:

95 Bechu Chatterjee Street, Kolkata 700009

I had placed an order of Rs.1704/- on 2nd Aug 2022, and the products are about to deliver on 10th Aug2022. On 6th we have got an sms that the product will be delivered on 8th, respectively we have received call on the given no [protected] for delivery. But it yet to deliver and in the app it is showing delivered. On 10th we have registered a complain on flipkart call center and they have assured us the issue to be resolved by 13th Aug2022. On 13th Aug against I have connected to flip cart call center and complain about the issue was not resolved. On 13th evening we have received an sms again for the issue to be resolved by 15th Aug2022. But it is yet to be resolved and now when I spoke to the flip cart representative over phone they are still asking 14hours time to resolve the issue.

Please help us to resolve the issue as I have completely lost faith on flipkart.

Thank you.

Regards,
Sandeep Jaiswal
+91-[protected]