Flipkart — Product not delivered but status showing delivered and

Address:

Boisar

Order number OD[protected]

Order product LUMINOUS RC25000+Zelio1100 Tubular Inverter Battery on 8/10/21 from Flipkart and promised date was 25/10/21.
Product got shipped on 8/10/21 and after that no update regarding the product.
Status of product has been changed to delivered but product was not delivered actually.Called Flipkart customer care several time as a loyal customer but got only false promises that the product will be delivered on / before 25/10/21.
Again on customer care executive informed on 26/10/21 that promise date is changed to 28/10/21 again a false promise.

Flipkart had delivered the product on / before times but these kind of incidents tends losse faith in Flipkart.

Request to Flipkart provide the actual status and deliver the product asap.