[Resolved] Flipkart — product not delivered even after 10 days of promised delivery date

abhishek374

from Delhi, Delhi

Address:	New Delhi, Delhi, 110044
Website:	Flipkart.com

Being a Flipkart Plus member, I ordered a Pigeon 3 burner Gas Stove during BBDs on 10th Oct'18 with a promising delivery date of 15th Oct'18 but unfortunately it was not delivered even it was arrived to the nearest HUB near my house. I constantly contacted customer care for 3-4 days in return they advised me to wait for 24 hrs every time.

After waiting for 4 days I posted my complaint on twitter and got a reply from Flipkart Social Support but the result was same, no update regarding the product.
Not Helpful at all.
Today is 25th Oct'18 and still they are unable to even track my order or get an appropriate update from the courier service.
Order ID- OD[protected]
Pathetic Service
Terrible support service
I am totally gonna switch my shopping to AmazonIndia

Was this information helpful?

No (0)

Yes (0)

Dec 7, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Flipkart Customer Care's response We will revert on it.

Nov 01, 2018

Updated by abhishek374 No need to revert me back on this, I personally went to the HUB and collected my product.
No door step delivery was given.

Verified Support

Nov 01, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on October 27, 2018. Hence, closing the complaint from our end.