Flipkart — Product not delivered even after 24 days

SureshVK2022

from Chennai, Tamil Nadu

Feb 4, 2022

Website:

www.flipkart.com

I have ordered an office chair (Green Soul Jupiter High-Back Mesh Office Executive Ergonomic Chair Mesh Office Adjustable Arm Chair (Black)) from flipkart on 12-January-2022. Order ID : OD[protected]
Full Payment of ₹8513 was paid online. The delivery date was supposed to be 20-January-2022. The product did not get delivered. App showed that the delivery date has be changed to 23-January-2022. But the product did not get delivered on that day also. Then I contacted flipkart support and spoke with the executive like at least for 15 time via phone call. But the reply they gave was "We will update in 24 hrs", but no update came even after 24 days. The product which I ordered is still not delivered and no information on when it will get delivered.
I would I like to know will it get delivered and when it will get delivered, if not then please help me to refund my money back.

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Flipkart customer support has been notified about the posted complaint.

Feb 15, 2022

Updated by SureshVK2022 35 days have passed and still I have not received the product, Inspite of paying the full bill amount. I believe this is a scam well organized by flipkart and its employees. Please help me to refund my money back, it is so frustrating. Why should they have my money when they are not going to send me the product. So please help me to get my money back.