Flipkart — Product not delivered- Exceeded the expected delivery date

Address:	1-28-27, Subhash nagar, Trimulgherry
Website:	Flipkart

Hi,
I have purchased IPhone 14 Plus on 19th of December 2023 and we haven’t received our Product yet. Delivery date was 20th December and it got rescheduled to 21st December after that there is no update and still I don't have the Product. It shows that it is to be delivered by Ekart logistics (AWB number- FMPP[protected]), my product is showing at near by hub (Trimulgherry hub). I had multiple call with flipkart support team but no effective update regarding the product they're just responding same on every call that they're looking into it.
This is not correct way to respond to customer
Hence kindly request you to look this issue and we need delivery as soon as possible.