[Resolved] Flipkart — Product not delivered for more than 15 days

sam17raj

from Chennai, Tamil Nadu

Address:	600078
Website:	WWW.FLIPKART.COM

I ordered a laptop in Big Bang Sale exchange offer on 16th Oct 2015, but on 27th only it came for delivery, but delivery person didn't deliver the product because the one number in serial key of the old laptop is missing with the record of what they have. Finally I spoke to the customer care people and they told if one number is missing it is not an issue so he told the product will get delivered the next day. But the next day also the product did not get delivered, I spoke to the customer care people for more than 15 times but are always want to complete the call by saying within 24 hours the problem get resolved. Its very annoying and frustrating that daily I am receiving 3 to 4 msg to my mobile stating that your product will get delivered today by so n so person. I have already paid full amount for the laptop. Very bad.

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Complaint marked as Resolved

Oct 30, 2015

Updated by sam17raj Again I received one more msg stating that the product will get delivered today, but delivery person is not assuring the same.

Verified Support

Oct 31, 2015

Flipkart Customer Care's response Hello, Greetings from Flipkart! We apologize for the inconvenience caused and on checking we are unable to find details in this post regarding the product which you are referring. We request you to kindly get back to us with the below mentioned details so we can check and assist you accordingly. Order ID- Registered mail ID- Contact number- Awaiting your response.