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Flipkart — Product not delivered- Fraud case

Address:Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 56003

I have ordered a product (Order ID- OD[protected] on 28th Oct 2023 and expected delivery was 31st Oct which was later rescheduled on 1st Nov 2023 by the Flipkart. Now today 2nd Nov we did not received the product and no updated tracking information provided in the flipkart portal. Also all the customer care number provided online are either "Not Valid" or "Switched off". Not sure whether this is a fraud case as i did not receive any information from the Flipkart side for any delay delivery.
cost of the product is INR 22K.
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