[Resolved]  Flipkart — Product not delivered / not refund

Dear sir,
Myself Paul Kenny Rogers G from Chennai Sholinganallur
First of all i apologize for taking this to your concern but i have no way to get this cleared thats why im reaching out to you. I have ordered a washing of LG 7kg Semi - automatic Turbo star technology - Topload Grey colour on[protected]. it was mentioned as it will be delivered on[protected]. The problem is, I have mentioned my pincode wrongly. The address address is correct but the pin code is wrong . For 600119 I have mentioned 600019. So i'm residing in the south of chennai, it has moved to north of chennai. On the 26th morning I realised that I had wrongly entered it so I tried to change the pin code but the option was not open and also I tried cancelling my order. On[protected] the logistics person called me and said that we can't deliver to your address and said that we are going to cancel the order. i said yes pls proceed. Days have passed till now they haven't cancelled my order. I have called the flipkart helpline 30 times these days and they have also done the same but no productive work has been done. Once they asked me to wait on the line for 45 minutes and they discontinued the call.

I have Paid for the order already and now I'm going to pay off my half of the month but the product is not with me.

Kindly take necessary actions to end this problem by the end of today .

Thanks in advance.
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Nov 5, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
Flipkart Customer Care's response
We will revert on it.
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