[Resolved] Flipkart — product not delivered, resolution not given

Gaming Beast

from Mumbai, Maharashtra

Address:

713363

I have ordered a shoe of nike on 2th December, and the delivery date was on 7th of December, but they still have not delivered it. Everyday i calling customer care but they asking to wait. And giving a new time. They promised to provide a resolution up to 11th December. Today is 12th. But still they have not provide any resolution. This is very unfortunate that the customer care service are not providing any help. Just asking to wait few more days. They are asking to cancel the order and purchase the same item from in higher range. This is very unfortunate that they provided a discount but not supplying the product.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Feb 7, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Flipkart Customer Care's response Hi,
We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 20 Dec 19 and the delivery of the product will be on the same day.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi,
We are glad to inform you about your replacement request of the product has been completed by the seller on 19 Dec 19. Hence, we are closing this complaint from our end.