Flipkart — Product not delivered, waiting for 1 month

hsaha2011

from Belthara, Uttar Pradesh

Oct 25, 2022

Website:

www.flipkat.com

On 27th September I have ordered few items amount of Rs. 6624/- availing 8% discount on Flipkart axis Bank credit card for min 5000/- order value. Order ID-- OD[protected]. All items were delivered in schedule time except one, “STANLEY SDH600KP-IN DIY 13 mm Hammer Drill Machine and Power & Hand Tool Kit”. 1st the delivery date was 6th oct, it failed and shipping not done yet. Then it was changed to 13th oct, which also failed even shipping was not done that time. I called customer care, they told item will surely be delivered by 20th oct. But the date passed this time also. Item not shipped till date. Neither Flipkart delivered item nor cancelled it and refund the amount without disqualifiing card offer, if I myself cancel it they will disqualify bank offer. Please arrange to refund amount keeping offer for other items.

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Flipkart customer support has been notified about the posted complaint.

Nov 05, 2022

Updated by hsaha2011 Order cancelled on 29th Oct after rigorous and several phone call with customer care but refund not received yet. Worst customer service. Be careful from Flipkart.