[Resolved]  Flipkart — Product not received even though it Reached my city 3days ago

I have ordered a product on flipkart on 14th May 2021, and the delivery of the same is on 20th may, that is today. The product has reached my city, Cochin, on 17th May 2021 and till now it is still there and they haven't contacted me . The product is still not out for delivery and I've waited till the promised delivery date.
Could you please tell me what is the delay and i need the product urgently .
The tracking ID of the product is in the screenshot attached with this mail .

Ive been your customer for a long time and have never faced this kind of an experience ever. This is very unprofessional that you even dont have a contact number for your Motherhub Cochin . Kindly escalate this issue to the relevant persons and expedite the reply
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May 29, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 23, 2021
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 29, 2021
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused with OD[protected]. As per the update from the team, customer confirmed that the product has been delivered. Hence closing the complaint from our end.
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