Have purchased a product (eventh Heaven 5×6 Jute Fabric 3 Seater Sofa cum Bed with 3 Cushions Double Sofa Bed (Finish Color - Grey Mechanism Type - Fold Out Delivery Condition - Pre-assembled)) from Flipkar.com on 25-Jan-2022 for rs. 8, 299, i have received delivery date of 5-Feb-2022. But its 13 days passed from date of delivery I have yet not received my product.
the flipkart customer support saying that there is issue with courier partner.
but my question is that the product I have ordered is not the only single piece made on the earth so that I have to wait so many days.
i am taking follow-up with them and every time I am getting answer of 3 days waiting period for resolution, but they did not give me delivery date till now.
they are giving me only one solution every time that i can either wait for delivery of the product or i can cancel this product and order the same product again and they will gave me rs. 750 for my patience i showed that too after 72 hours of order of new product. and that amount will added in my flipkart account that means it is not useful for me in buying in this product.
but that product value at present is rs 9, 449, means i have to pay more 1, 300 to buy this product.
hence there offer is not having any meaning.
i purchased the product in the winter season so that my child will sleep on that bed but winter is now over it means my main reason behind ordering this product is over. but still i need that product due to its durability.
i need my product as soon as possible.
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