[Resolved] Flipkart — Product not received till date order date - 19th Oct 20

Uddya

Address:

10 sai nagar maghwadi near harbour line matunga east mumbai 40009

Dear Team,

I am order mivi m20 dukh earpoad as on 19th Oct 2020, My register mobile number is [protected]
Uddesh Gorrawayya, Call center excutive calling me and telling your delivery will be done by 31th Oct 20 but it's not received then they give 7th Nov date that also i haven't received and the they give me 12th Nov still not received from last two also i am not receiving any calls from flipkart they are saying my order is in logistics side and they are facing issue but it's goin6 to be month how it's possible

Please do the needful to dispatch my order mivi m20

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Nov 16, 2020

Complaint marked as Resolved

They just txt me below is the txt msg We are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till 16 Nov, 10:47 AM to get back to you. This txt I received when I complained After this I haven't received any call or any updation on Flipkart And now you guys also marking complaint resolve..

Flipkart customer support has been notified about the posted complaint.

Nov 16, 2020

Updated by Uddya Dear team,

I haven't received any calls or delivery status from flipkart.please take action on this or help to resolve the query

Order id - OD[protected]

Verified Support

Nov 16, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 16, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 19, 2021

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused with the Order ID: OD[protected]. This mail is further to the discussion over the call, kindly place a new order and once its delivered the seller will refund the difference amount to your Flipkart wallet account or bank account. Appreciqate your understanding.