[Resolved] Flipkart — Product not return

Vipul Babariya

from Okha, Gujarat

Address:	Amreli, Gujarat, 365601
Website:	www.flipkart.com

I was buy nokia 1280 mobile, order id od[protected],
And
Delivered on tue, jun 20th '17 then check mobile and his imei then i was see total difference imei
Like on the box imei difference, invoice imei difference, in the mobile,
Total three imei then create return request but till not resole issue

1st mail
—
Dear customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 23 jun, 1:00 pm.

Thanks,
Flipkart customer support
2nd mail
—
Dear customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 01 jul, 12:00 pm.

Thanks,
Flipkart customer support
3rd mail
—
Dear customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 05 jul, 9:00 pm.

Thanks,
Flipkart customer support
Till now not any response

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Aug 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 11, 2017

Updated by Vipul Babariya today mail by flipkart
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 13 Jul, 1:30 PM.

Thanks,
Flipkart Customer Support

Verified Support

Jul 11, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Jul 13, 2017

Updated by Vipul Babariya TODAY MAIL

Dear Customer,

We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 14 Jul, 1:30 PM to get back to you.

Thanks,
Flipkart Customer Support