[Resolved]  Flipkart — product quality worst. delivered fake product

Address:	Panchkula, Haryana, 134109
Website:	Flipkart

I bought a hp laptop bag from flipkart
(Order id od[protected]
(Product: hp 15.6 inch expandable laptop backpack)
And it was delivered to me on 16th oct, 2017. I used the product yesterday, i. E. 3rd nov. 2017, for the very first time and it completely tore apart. The main zipper broke and came out. The big compartment's fabric just tore apart and the bag looks like its a piece of waste. This confirms that the product is a fake and i mailed flipakrt and they refused to refund me the amount i paid for it or exchange it for a new item as it has not been a month. This is so wrong on flipkart to deliver fake products to their customers.
The bag only had a laptop inside and nothing else and it could not sustain the weight of a laptop. I had to carry the laptop in my hand after the incident.
This was huge inconvenience for me and led to embarrassment and discomfort