Flipkart — Product received in damage condition

I am really struggling with Flipkart on this order. Trying to return this product since a month, have spent more than 5-6 hours on call. Everytime they ask 24-48 hours of time to resoltthe issue but i haven't found any resolution.
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Flipkart customer support has been notified about the posted complaint.
Aug 02, 2022
Updated by Kayak_boy
I tried to contact the Flipkart grievance officer but still no resolution

It's been a month since i am trying to call Flipkart and return a product that i received in damaged condition.

Everytime I am asked to wait for 24-48 hours and I don't get any resolution back. Haven't been able to talk to any Flipkart senior executive, for some reason they are always unavailable.
Please find the call recorder with the Flipkart representative in the attachment.

Please help me return this product .

Aug 05, 2022
Updated by Kayak_boy
This is not resolved
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