Flipkart — Product / Refund not received

I placed an order in FlipKart for Mi Robot Vacuum-Mop P (STYTJ02YM) on July 21st, but till now I haven't received the product or refund.

On Aug 11th I received an email from flipkart support that the product was cancelled by by the seller as there was a prolonged delay in the delivery of the order.

I'm following up with the customer support from past 1 month but still they are unable to resolve my issue.

Below are the order details
OD[protected]
+1 photos
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