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Flipkart — Product return and refund not taking

Worst Product one time replacement done. 2nd time replacement they are not providing. Informed them to provide me the replacement of same add money in wallet. They are talking in bad manner and not resolving our issues.
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    Customer satisfaction rating
    71%
    Complaints
    29867
    Pending
    830
    Resolved
    20741
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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