[Resolved] Flipkart — Product sent is not in a useful state

Narayana Kandula

from Bengaluru, Karnataka

Address:	560066
Website:	www.flipkart.com

I purchased a product from flipkart (Orderid : od[protected] and its not useful as the socket/plug given is bigger one which can fit only to fridge/grinder or ac plugs only. No where on the website they have not mentioned about the plug related information except maximum consumption is 2000 w. When i ask for refund as the product i cannot use, they are saying flipkart is not responsible for it. Then why the hell flipkart is selling item on website or why they are not mentioning plug information on website. Then people will see if it matches to room sockets, then only people will go for buying.

There was no where refund is not acceptable on the item, information mentioned on the website. When i called customer care, they are saying sorry, flipkart is not responsible for it. What the hell is going on. I have a 1 year old boy, and bought this to help him in winter is no use.

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Aug 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 04, 2017

Flipkart Customer Care's response Our team have interacted with the customer, apologized for the inconvenience and as per customers request we have created return for refund. Closing the case as necessary action was taken.