[Resolved] Flipkart — product was damaged but there is no replacement or refund | |||
Hi team, I had purchased the exreme wood mdf wall decoration product on[protected], 11:29 pm. I was excited to open the product but unfortunately, the product was damaged and requested the replacement but the courier Boy is not picking up the item due to some technical issues or not scanning The product in their device (Really i'm not understanding what's going on Here). I had raised different types of issues on this product but not Providing solution. I had spoken to flipkart customer care more than 10 times but there is no solution incident number is in[protected]. Please provide the replacement or refund. Please find Attached damaged pics and let me know the status of the same. Could you please help me with this. Was this information helpful? | |||
Dec 8, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Jan 28, 2020 Flipkart Customer Care's response Hi, We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 14 Oct 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number [protected]. in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. | |||
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