[Resolved] Flipkart — products are getting cancelled from the backend and flipkart officials are misleading | |||||
I have ordered 4 products in last one week from the flipkart and only one was received to me and the others are either getting cancelled from the backend without my consent or are getting rescheduled again and again. I ordered a phone to gift to my brother but they have delayed it twice saying that seller is having issues. On receiving the calls from customer care they say they are diverting call to senior but after a minute or two they drop off. Everytime they have a new person to support and they lodge a new complaint but no actions are being taken. Is this the service they promise? Is this an experience we need to have? what is the use of time frame you mention in the order when you delay for 3 weeks and then cancel without customers consent? Was this information helpful? | |||||
Sep 7, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 03, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 03, 2018 Flipkart Customer Care's response We had interacted with the customer as per customers complaint, delivered the product, customers feedback has been taken and hence closing the case.
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