[Resolved] Flipkart — products delivered by retail net (acer predator helios 300)

[Resolved] Flipkart — products delivered by retail net (acer predator helios 300)

A Akshay jotani from Surat, Gujarat

I purchased acer predator helios 300 (Od[protected] on sale during 13 may 2018 to 16 may 2018 on flipkart sold by seller retailnet. Payment paid through net banking method. It got damaged when it reached nearest hub. Now i did some researched and discovered that many customers are facing the same problem. After reading some reviews of the packaging of the product it was clear that they were poorly packed. Many customers are facing same problem regarding the same product with particular seller. The price of the laptop is around 70, 000rs to 80, 000 rupees on average. It only shows on thing that products are not carefully packed or poorly packed. Please i humbly request you to look into this problem and hopefully come up with some solution. +1 photos Was this information helpful? No (0) Yes (0)
May 22, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 19, 2018 Flipkart Customer Care's response We will revert on it. May 19, 2018 Updated by Akshay jotani My refund is accepted but the money is going to be credited in 6 business days. When you guys can take money from us instantly then why don't you refund it that way or in 24 hours. This is a clear example of how the seller is using our money for a week or two. Verified Support May 23, 2018 Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on 28th May 2018. Closing the complaint from our side.
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