Flipkart — Promise to Closure of flipkart pay later account in 72 hrs.

Address:

Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village,Bengaluru 560103

I have contacted several times but till now my issue has not been resolved.
Also lodged complaint at flipkart but they do nothing.
They simply say that team is working on your issue it is taking time. They took time for about 10 days whereas they have promised to resolve the issue within 72 hours.
I request tem to kindly deactivate / permanently close my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from IDFC FIRST BANK INR 70000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dues if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately. An amount of INR 12 is showing outstanding amount pending in flipkart paylater o[censored]sage fee etc. I requested them to please generate payment link to clear the dues. They fail to do so.
So please kindly deactivate my flipkart pay later account immediately.