Flipkart — Provogue backpack

I haven't received 1259rs from flipkart. They are saying payment has already done by the seller on 19/08/2021 and it should be reflected by 26/08/2021. And they also shared the refund id and refrence id as well.

Message: Refund Update: Thanks for reaching us. Seller has refunded Rs.1259 to your Debit card on 19Aug and it will be credited by 26Aug}. In case of any delay, please check with your bank using refund reference number Refund Id - CR21081910122511907652101
Payment reference no PZT[protected]QHS02.

This is the message which is sent by flipkart.
I m not understanding why i m not getting my payment. Please help me.