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Flipkart — Ps5 stuck at Varanasi mother hub

I order ps5 on 14th of October
It was suppose to reach on 19th October
I called for help on Flipkart and I got informed that it should have been reached to you,
They asked me to wait for a day and still the product is at same motherhub of Varanasi, I even asked to pick it up from there itself as it is my brother’s birthday I wanted to gift him.
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