[Resolved] Flipkart — puma liga leather sneakers for men (od[protected]

[Resolved] Flipkart — puma liga leather sneakers for men (od[protected]

N nagamlan from Hailakandi, Assam

I ordered one puma shoe and received it on 17th sep. 2018. On 20 th sep. I tired to return it but it was denied due to no price tag was there on the shoe. However, i did not receive it with any price tag. I have the invoice Then i talked to one of their senior guy on 20th sep. He talked to me and his team for 1 hr and assured me the shoe will be picked up After calling them several times they just kept me assuring that the shoe will be returned and the support team will contact me. But suddenly today (24th sep.) they are saying it cannot be returned The shoes are in perfect condition and never used. Was this information helpful? No (0) Yes (0)
Oct 27, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Flipkart Customer Care's response We will revert on it.
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Amlan Nag

from Lala, Assam

I did not get any solution from Flipkart side. They are asking for evidence that while opening the box tag was missing, which I don't have. But when I asked for evidence from their side they are just saying it is Flipkart assured so there cannot be any error from their side.

Now I asked them after all the security checks the flights still get hijacked. So how it is possible that there cannot be any human error while packing millions of boxes. They don't have any answer to that. Moreover the senior guy who assured me of the return, they are not accepting that. One guy told me that he will pull out the conversation but still did not get back to me.