I would like everyone to be aware of the fraud activity which has happened with me. I didn't want to spoil the online shopping website name as once upon a time it was a trustworthy site @Flipkart @JagoGrahakJago_ @consumercourtin @FlipkartSellers @flipkartsupport
I had placed an order for PUMA Rebound Shoes for Men on 27th July 2021 at 16:48 via flip-kart website as i proceeded further with online payment window. As soon as i punched in my details the amount was immediately deducted and my order was not placed. I have been trying to follow up for my refund. I was been told that i shall receive the amount within 7 working days after which their was no update from @Flipkart
I tried getting in touch with them as i had received no email / calls from their FRM Team as i was been told by the customer service executive. After waiting for 7 days i was been told to wait for 8 - 10 business days as the process will take some time to resolve your issue. I waited as per the conversation it had been a month and yet there was no reply or update over my refund and still there is no update the customer care service are not at all bothered to resolve my issue.
I have just been told we understand your concern but i believe nobody is. I don't think online refund really takes such a long time to return the customers refund. Till date its been 43 days i am following up for my refund and instead of working on the solution they are just sorry.
Warm regards,
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