[Resolved]  Flipkart — Puma sweater order no OD[protected]

Address:	800026
Website:	Flipkart. Com

I ordered a puma sweater on 18th jan, 2017. Received d order on 20th jan morning. It was nothing like wat i had ordered. It was a fake product, different colour, design, completely different with bobbling all over d fabric. I immediately placed d return request within 10 min of receiving it. Wen d pickup guy arrived d next day, he was reluctant to tk it back saying that its a used product. He took it back somehow but returned it later saying its not getting accepted at d e kart office as d product doesn't match. Since then, its been a harrasment of sorts. I have spoken to flipkart customer care 5 times n placed d return request again n again as per d directions of d different agents that i spoke to. But each time my product wasn't picked up n i receive a msg stating that my pickup order has been canceled as i decided to keep d product. During all this, i have been misbehaved with by d ekart ppl. They hv been insensitive n rude towards my issue. Last time on 23rd jan i placed d return request but no one even came for d pickup n i just received a pickup cancelation msg. Today i called for d last timr but wasnt provided any concrete solution. All dey say is mam place d return request again under misshipment n assure me of getting it done. But nothing happened even though i spoke to flipkart multiple times n placed d return request several times.
U ppl deliver me a fake n cheap product, collect ur money n den dont give a damn abt d consumer. I m being harrassed mentally bcoz ofa sweater. I need a refund n compensation for wasting my time with u ppl who cannot hv a control over der logistics n cant even help d customer if at all something goes wrong in between. I canceled all my orders wid flipkart that i had made d very same day. I m never ever gonna do any business wid flipkart. I expect a prompt response to this complaint atleast.