[Resolved]  Flipkart — Purchase with Gift card

I have tried to buy Product on flipkart with Gift card. Here I have faced issue like I have added gift card of rs. 3499 and while trying to purchase product the amount is debited from my gift card balance and in card section its shows you have redeemed 3499, but the purchase order was not placed. Then I have raised complaint with support on 15th March. They have taken my complaint and told me that your complaint will be resolved by 21st March. They have not resolved my complaint till date they have extend deadline to 22nd March and on that date also they have not resolved my complaint. Worse part is now in my account its shows that your complaint has resolved, but still I am not getting my gift card balance back. I received mail from flipkart that there is bug in their mobile system hence may be this issue occurred but they haven't updated my gift card balance yet and complaint resolved at his end.