[Resolved]  Flipkart — purchased a 3 1 1 sofa from flipkart and received a damaged piece.

Address:

500074

I have a purchased 3+1+1 soft set from flipkart in january month 2018. I received one damage sofa. I have informed to customer care people and they told they will arrange a tech visit. But it was not happend on time. After few follow ups, seller contacted me and asked to send the pics of damaged item. After sending the pics, he agreed to replace a new peice. And he forced me to modify the rating in flipkart site from 1 to 3. I done it. But he didnot replace the item till today (March 16th). When ever i called custome care, they are taking a complaint and giving one week time. Its almost near to 2 months.