[Resolved]  Flipkart — Purchased cycle but received wrong product and not get replaced

Address:mathura niwas near abhinav balak mandir rajiv gandhi nagar mahalxmi chowk cidco n2 aurangabad
Website:www.flipkart.com

I ordered cycle on in jun 1st week product is caya fueled cycle 26 for adults matte floro orange 27.5 T BMX cycle i received product on 15 jun but the product is wrong and 1 item is also missing in that. i request a call from app and i get the call i mentioned this scenario to the exe. she generated req. id and and told me to wait for few days i waited till 23 jun ...i called on 23 jun and he said replacement got cancelled by the seller due to technical issue you will get a call on 25 jun but i did not received a call but as per application status my replacement will qued on 30 jun so i waited ...i saw status of the order in app it shows me replacement cancelled i called up to the flipkart and asked for the same they said it cancelled by your side i told them i have not requested any cancellation ...and i called up on 30 jun and aked the exe. that i will use the wrong product delivered by you give me the differance amount and the 1 missing part they told me wait till 2 july you will get a call regarding this but still not received any call...it is not expected please do the needful
Was this information helpful?
No (0)
Yes (0)
Aug 28, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2021
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information