[Resolved] Flipkart — purchased on iphone se received two phone return issue now.

Kapilsingla1971

from Delhi, Delhi

Address:

New Delhi, Delhi, 110034

In continuation to my continued ordeals, i was helped by flipcart to take back my iphone se which was delivered two sets in same shipment due to transaction error where i ordered one. The irony is that the executive asked me imei number of returing phone and they send some person to pick it up unfortunatly they mentioned the wrong imie number to be picked up and again the phone whcih after much struggle was taken back has been returned to me, now i need to follow again all the previous efforts to get the right one picked for return. Due to error of there executive. I have proof of recorded conversation what number i gave to him gor return. Its my humble request to pl correct it and take back the iphone and refund me. Thanks!

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Sep 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

Aug 16, 2017

Updated by Kapilsingla1971 Dear FlipKart please read the above complaint carefully, the return of iphone SE was already acknowledge and accepted on my previous complaint on this platform, We ordered one phone and two ordered were placed due to transaction error explained in previous complaint on this platform, and shipment arrived in single package. The order number received is OD[protected] and OD[protected] now we wanted to return against the order number OD[protected] having IMEI number [protected] the same was informed to your executive but he registered the return request and send courier person for other order number and hence having other IMEI number, please get right phone picked it up and refund me. Thanks!

Aug 18, 2017

Updated by Kapilsingla1971 Please anyone can help to return the iphone se. Reference above complaint.