[Resolved] Flipkart — ray ban

Pooja Malla

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Flipkart has delivered me a fake rayban on 11th dec 17. The goggle is duplicate, old and full of scratches packed in new case without any tag or warranty.
The service has become very unreliable as even customer care was very confused that somebody would have replaced the new with old.

They have cheated us and already logged the request for refund.
(Order id od[protected]
Please help.

Pooja malla

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Jan 3, 2018

Complaint marked as Resolved

It took 19 days but I received the refund. Thanks to Flipkart team

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

Flipkart Customer Care's response We will revert on it.

Dec 12, 2017

Updated by Pooja Malla In continuation to the complaint the Pickup of Rayban arranged for today(12/12/17) at 1 noon and the pickup boy from EKART refused to pick the product and silly reason given to me that " rayban likha to hai goggle pe-aap complaint category change karo, isko call centre ko bolo ke duplicate nahin old used goggle ki complaint dalein"
"Main yeh pick nahin kar sakta-warranty card bhi nahin hai"
What the hell?
Do Flipkart really thinks the consumer is a fool