[Resolved]  Flipkart — Re: Filpkart::Fraud Management and Service Order No. OD[protected]

Kindly Mr Kalyan Krishnamurthy, CEO

Hi Sir,

I have booked realme C11 2021 mobile phone order no. OD[protected] through flipkart on date 3 Oct 2021.

On 6th Oct 2021, your delivery agent Mob. [protected] call me, it's replacement device. I said that please come in after one hour. He said that I will reached 2 PM. But your delivery agent had comed. I called customer care and he update product estimates date on 7th October 2021 and delivery agent on tomorrow.

On 7th October 2021, I am calling your delivery agent through your portal connectivity. Delivery agent said that i will reached in next 1 hour and but he had comed. I am multiple times connecting your customers care.

But your Customer care are manner less, rudely behavior and not getting proper response. I want to call transfer to seniors and They said that my seniors busy if free or pickup call then transfer your call. They are call on hold more than 15 minute or disconnect my calls.

Your customers care executives explained company policy and filpkart is not responsible for delivering agent work and says " Y sab policy CEO ne hi banai hai".

Flipkart company are playing with human emotion and I hope that increases fraudness in product.

Flipkart is very bad experience, My purchase product using last two days by Delivery Agent but anybody have no taken responsibility.

If my product not delivered on estimate date today. I claiming 1 lakh rupees penalty otherwise taken legal action against you.

Regards,

T. N. Mishra

[protected]

Order No. OD[protected]