[Resolved] Flipkart — realme 2 pro phone

Bharat Jatav

from Basi, Punjab

Address:	Rewari, Haryana, 123401
Website:	Maine flipkart se ek phone mangaya tha appo realme 2 pro 5 tarik ko order kiya tha wo product 9 tari

Maine flipkart se ek phone mangaya tha appo realme 2 pro 5 tarik ko order kiya tha wo product 9 tarik ko delivered hua tha lekin maine jab wo box khola to usme infinix ka koi phone nikla maine uski return requst ki lekin meri requst reject kar di gai fir maine 9 - 10 baar requst ki but unhone meri requst ko baar baar reject kar diya h or flipkart customer care walo k pass phone karne par wo mujhe baar baar meri baato ko ghum dete hai jaise 72 hours wait karo 48 hours wait karo or maine apna parsal delivery boy k samne hi khola tha or mere pass uski sabhi picss hai or usme infinix ka koi phone h jabki maine realme 2 pro phone mangaya tha.. Or me eb kal uski photos post karunga or parso flipkart company k uper apni f. I. R. Darj karwanga
[protected] is no. Se mera order book hua tha eb me picche nhi hatunga. Kal post dal dunga or agle din f. I. R

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Dec 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2018

Flipkart Customer Care's response We will revert on it.

Nov 22, 2018

Updated by Bharat Jatav Helo sir
Sir maine 5 november ko ek phone order kiya oppo realme 2 pro wo phone 9 tarik ko deliver hua lekin maine jab maine box open kiya to usme infinix brand ka phone tha jo phone maine mangya tha wo phone nahi tha. Maine ye phone babita k name se order kiya tha jo ki meri sister h babita uska nick name h lekin babita ka real name bimlesh kumari h. Maine apna return karne ki requst dali to unhone meri requst reject kar di maine fir 9 - 10 baar requst dali lekin flipkart compney team ne meri requst ko har baar reject kar diya kbhi flipkart office k log id mangte h or agar me id bhejta hu to wo use bhi reject kar dete h wo log na to mera phone replace kar rahe h na hi mera phone refund kar rahe h me khub kosis kar chuka lekin mere phone ka koi bhi solution nahi kiya gaya h mera phone [protected] is no. Se order hua tha lekin meri flipkart office k logo dwara koi help nahi ki ja rahi h un logo me se koi bolta h ki apka phone return hi nahi hoga to koi mujhe gol gol ghuma raha h isliye me aapse help chahata hu. Or niche jo photo me bhej raha hu wo us infinix k phone ki photo h jo mere pass pahucha h jabki maine realme 2 pro mangya tha
Please help me