[Resolved] Flipkart — Realme 4K TV replacement | |||||
Hello Sir/Ma'am I have bought recently a realme 4K Smart TV on Flipkart while Big Billion Day Sale for 24, 999/- Purchased Date; 09/10/2021 Delivered Date; 12/10/2021 Installation completed by 13th Evening My unit has screen flickering and bleeding issues over the screen. So that, I have created a replacement request for my unit. Replacement Requested Date 19/10/2021. They said that the order will have a tech visit before approving your replacement product. I have waited until the date comes. However, they didn't send a technician to visit. Tech Visit Date was 23/10/2021 Still, which is shows your order is processing... If I had called the customer and tried to raise a complaint? In between the call the customer associates are disconnecting the calls. The waiting period is in between 8-35 minutes. However, they are simply disconnecting without giving any answer. Please kindly help me regards the issue of replacement. I am waiting since 19/10/2021. Still, not solved the problem. Kindly help me with the refund or replacement as earlier as possible. I'm okay with refund if replacement is not possible. Thank You. Was this information helpful? | |||||
Dec 13, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 04, 2021 Flipkart Customer Care's response We will revert on it.
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