Flipkart — Realme 6 pro 64gb missing product

Ssonuupadhyay

Address:

J66, Sector 63 Rd, Block J, Sector 63, Noida, Uttar Pradesh 201307

I have purchased the phone from Flipkart and when the same was delivered and then i saw the packing was unsealed and the phone was missing.
I have received and in the box, only charger is available to the phone was missing. When the courier boy given the delivery. I felt something is missing. I complained to the Flipkart and informed about the same and they said the same will be resolved within 72 hours and today its been more than 4 days and i have not received any resolution from their end and they have closed my complaint without any resolution.

incident number:- IN[protected]
My number:-[protected]

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2020

Flipkart Customer Care's response We will revert on it.

Aug 30, 2020

Updated by Ssonuupadhyay I have not received my refund. Its been more than 3 days. As communicated by Mr girish

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Comments

Ssonuupadhyay

I am your customer and waiting for a resolution from 14 days and you people closed my case without any resolution. What did you confirm with your courier service provider I have not received my phone and lost my hard-earned money 18k. You people are playing with me by saying the seller can't fulfill my request. Hell, you are talking. I am not at all satisfied with your service no customer service and satisfaction. I have provided you all the relevant documents still no resolution. I am going to raise my complaint to the consumer forum. You people are just looting the customers and befooling them. let me know who the hell your seller give me the contact details of your seller.