Flipkart — Realme 7 pro mobile return

Purchased mobile on launching first day paying 19999/- rs,
After purchase got switched off twice and when files complaints technician visited and again same problem after 48 hr once again auto switched off.
Flipkart is not taking responsibility and telling sellers and we told seller i[censored]r not responsible than why your selling mobile and taking money from us.
We have our hard money and i cant take a product whos performance is not up to the mark as back panel getting vibration and getting up and down when pressing how third class product your selling taking 20000 from customer.
And how consumer can know practically when taking product on launching day.
So third class policy flipkart is having in own favour and totally against consumer.
I want to return third class product you supplied as taken on launching day only and filed a request on same day why u should take faulty not having performance up to the mark by paying so much of my hard money.
Why you didnt mentioned its faults if you dont want to take return.
So third class company having self made own policies totally against consumer.
Doing metal tortured by telling same thing again n again and sending technician again n again and erasing my data.
So kindly help to tell them to take return of handset.
My order id is order id - od[protected] purchased mobile on launching first day paying 19999/- rs.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2020
Flipkart Customer Care's response
Hi, We're sorry to hear that you're facing issues with your Realme 7 Pro (Mirror Blue, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
Sep 22, 2020
Updated by raz
Thats what i am telling how third class technician he is self made declaration from your technician and your Flipkart website .
How you your self given declaration for my problems ???
Who had given you and your technician power of attorney of customers .
So radiculous and so irritating everyone is seeing and knowing how mentally your playing with customers.
Sep 27, 2020
Updated by raz
So third class company self declaration issue resolved who called me and asked me weather issue resolved or not self declaration 420 company irritating and doing mental hazard.
Oct 01, 2020
Updated by raz
So third class company made self declaration and told issue resolved never ever asked, so many problems now getting heated so much so third class service, want to return pls help wasted my amount
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