Flipkart — Realme 7 pro mobile return | |
Purchased mobile on launching first day paying 19999/- rs, After purchase got switched off twice and when files complaints technician visited and again same problem after 48 hr once again auto switched off. Flipkart is not taking responsibility and telling sellers and we told seller i[censored]r not responsible than why your selling mobile and taking money from us. We have our hard money and i cant take a product whos performance is not up to the mark as back panel getting vibration and getting up and down when pressing how third class product your selling taking 20000 from customer. And how consumer can know practically when taking product on launching day. So third class policy flipkart is having in own favour and totally against consumer. I want to return third class product you supplied as taken on launching day only and filed a request on same day why u should take faulty not having performance up to the mark by paying so much of my hard money. Why you didnt mentioned its faults if you dont want to take return. So third class company having self made own policies totally against consumer. Doing metal tortured by telling same thing again n again and sending technician again n again and erasing my data. So kindly help to tell them to take return of handset. My order id is order id - od[protected] purchased mobile on launching first day paying 19999/- rs. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 22, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Realme 7 Pro (Mirror Blue, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
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