Flipkart — realme xt smartphone replacement issue

Address:403507

I had ordered realme xt smartphone on 30th september 2019 and i received a defective piece and the replacement product was also defective. Now flipkart had told me i will get a replacement but now they are saying i will only get a refund. This is completely unacceptable as i was promised i will get a replacement but now they are not accepting. Please look into this issue.
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Flipkart Customer Care's response
We will revert on it.
Nov 19, 2019
Updated by Bryan Fernandes
This issue is still not resolved, I haven't received any replacement yet. Can I have a updste on this.
Complaint comments 

Comments

Sir i have purchased a led tv from flipkart during big billion days and same was delivered to me on 10 Oct 2019 but after elapsed of considerable time same not yet installed.in this regard i approached flipkart several times but issue not yet resolved. My contact no is[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information