[Resolved]  Flipkart — received a different variant of the phone and even its not working

Address:	Ludhiana, Punjab, 141002
Website:	flipkart.com

I ordered REDMI NOTE 5 PRO( GOLD 6gb, 64gb )on 4th nov evening with an exchange offer of my old IPHONE 6 (4800rs) with COD as my payment method and on 5th NOV evening i received a ROSE GOLD variant with Gold variant box (and even it is not working ), I immediately contacted customer care, they suggested me to put a replacement request, and i did but the very next day they rejected my replacement request by saying "seller is unable to fulfill your return request" . Now i dont know what to do .