[Resolved]  Flipkart — received a used oppo f7 phone from flipkart

Address:

Hyderabad, Telangana

Dear team,

Greetings,

I have received a oppo f7 phone on sep 11th from flipkart and when i opened it i could see someone else photos in the gallary (A person in a store room with lots of phones, 2) a person taking a selfee photo) i raised a return request which was rejected by the seller, secondly the call centre has raised a fir on the complaint after i gave my confirmation through email but again the seller has rejected. Am not able to get my amount refund back and this a bad service from the team. Please assist.