[Resolved] Flipkart — Received a wrong ITEM and requested for return, after 10 days also no action taken.

Tresa John

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411006
Website:	www.flipkart.com

I have ordered Acer Aspire V3 Core i5 5th Gen - (8GB/1TB HDD/Windows 10), and received a cheap item of Acer Aspire E15 (4GB/Linpus OS). I have requested a return on the day i received the item, now it is 10 days. No action taken till now. What should i do now??
Order delivered on 14th March 2017, and from very first day only i requested my return, and from that day on wards i started calling the customer care. They told me that by 17th March your problem will get solved, and nothing happened. when i call them again, they said on 22nd March they will resolve/ replace it. On 22nd March I received a message that they will resolve/replace it on 23rd March. Till this day no action taken.

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Apr 29, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Flipkart Customer Care's response Issue already addressed and we have also refunded the amount to customer..

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Comments

baskarbaskar

from Chennai, Tamil Nadu

Sir i had parchesed letv le x526 model mobile phone through flipkarrt on 22/11/2016, now the phone not working please arranged for service or replacement.thank you.